Privacy Policy

Engaging Customers : Empowering Success

If you have any queries and concerns regarding this, you are most welcome to contact: info@acechat247.com

We are committed to protecting the confidentiality of all the data provided by your clients.. We hold the responsibility to be transparent to our clients about the kind of data that we gather from / about them and also their associated usage. We need our clients/customers to know the strategy through which we secure their data, altogether. By utilizing the service of Ace Chat 24/7, you as a client also comply with the practices and techniques, described in our policy. You as a Client are also subject to, and controlled by, the Ace Chat 24/7 Terms of Service Agreement..


OUR COMMITMENT TO PRIVACY

We ensure the protection of our clients privacy details.The below set of notices explain the privacy policies and the procedures applied to protect your information.


THE INFORMATION WE COLLECT

The information which we gather from you assists us to create an unique identify for each client and which would be used to contact you.. 

Ace Chat 24/7 gathers  Personally Identifiable Information from you in several ways:

Registration Information: At the time of registration with  Ace Chat 24/7, we ask you for basic registration information including your name, company, postal address, email address, phone number, fax and other associated information. 

Billing Information: When you place an order to attain a service through Ace Chat 24/7 service, we would collect appropriate billing information including SWIFT bank details and billing address. This information is associated with your Registration Information in a database and will be kept for future purchases. 


COOKIES

We do not apply or code any cookies in manner whatsoever.

The Way We Use Information: Your data is utilized to enrich you with best and appropriate outsourced chat services. We however ensure that the information shared by you is applied exclusively for completion of the registration process to procure our services. In this way, Ace Chat 24/7 reserves the rights to uncover your data in accordance with any legitimate issue or court orders.

For the reply of technical assistance, client services, web and email updates we use the return email addresses. These email addresses are not utilized for some other reason and are not shared / disclosed to any outside/external sources. We never share thereby any Personal Information data provided to us on the live web chat service. The above written statements identify with this privacy policy and maintaining  confidentiality of your provided personal data.

Our Commitment to Data Security: We have implemented electronic and administrative systems to avert unapproved access to guarantee proper utilization of data and keep up Data Security. Credit Card number of the clients gets veiled along these lines shielding the client from any extortion/fraud


COOKIES

Ace Chat 24/7 might employ third party companies and individuals to facilitate the services on the behalf of our site related activities. The types of Service Providers we use include, without limitation, service providers that provide the following types of services:

  • Credit card transaction administration
  • Customer relationship management
  • Website maintenance
  • Database management
  • Web analytics
  • Web and live chat hosting
  • Our Service Providers have access to your Personal Information only to perform certain defined tasks on our behalf and are committed not to disclose or use it for any other reason.

  • CHANGES TO THIS PRIVACY POLICY

    In the event that we have any expectation to change our privacy policy we will post those updates and alterations to this privacy statement. This will be done on the landing page/home page and other related pages we discover essential. We reserve the rights to modify this privacy statement at required intervals, hence would advise you to review it regurlarly. In the event that we roll out material improvements to this policy we will inform you here through email.


    HOW TO CONTACT US

    In case you have any questions or concerns regarding these policies, please get in touch with us at info@acechat247.com